When Clients Ask: How Often Will I Speak With My Attorney at Genco Injury Attorneys?

One of the most common questions we hear from new clients is, “How often will I talk to my attorney?” It’s a fair—and important—question. If you’ve been hurt in a crash or serious incident in Colorado, you deserve to feel informed, heard, and supported every step of the way.

At Genco Injury Attorneys in Denver, regular communication isn’t a bonus—it’s the foundation of how we serve our clients. We believe that building trust begins with transparency, which means keeping you informed and updated throughout the life of your case.

You’ll Hear Directly From Your Attorney—Not Just Staff

At many larger personal injury law firms, clients are routed through layers of case managers or assistants. At Genco Injury Attorneys, we do things differently. Dominic Genco, our lead attorney, personally handles your case and stays in regular contact with you.

We don’t hide behind voicemail or pass you off once your case is signed. We believe direct attorney access is essential to delivering high-quality, personalized legal care.

You’ll speak directly with your attorney:

• During your initial consultation.
• Throughout your treatment and claim development.
• Before any significant decisions, including settlement offers or filing a lawsuit.
• To provide updates on progress or delays.
• Whenever you have questions or concerns.

Our team is also bilingual and available in both English and Spanish, ensuring that communication is always clear and comfortable.

Why Regular Communication Matters

A personal injury claim can take months—or sometimes longer—to resolve. During that time, you may have new symptoms, changing financial needs, or uncertainty about what comes next.

Regular check-ins allow us to:

• Track your recovery and ensure that your treatment is properly documented and accurately recorded.
• Adjust strategies as new information arises.
• Keep you informed about insurance negotiations, timelines, and legal decisions.
• Answer questions about medical bills, rental cars, or settlement expectations.

When clients are left in the dark, anxiety grows and trust fades. That’s why we make it a priority to reach out regularly and encourage you to do the same.

What You Can Expect From Genco Injury Attorneys

From the outset, we established clear expectations regarding communication. Here’s what you can count on:

• Prompt responses to emails and phone calls.
• Regular status updates, especially during periods of treatment or negotiation.
• Check-ins before and after major milestones, including medical evaluations and settlement discussions.
• Clear, compassionate guidance every step of the way.

We also understand that every client is different. Some individuals want frequent updates, while others prefer to check in only when there is a change. We tailor our communication approach to your preferences, ensuring you’re always informed without being overwhelmed.

Your Case Deserves Personalized Attention

At Genco Injury Attorneys, you’re not just another file on a desk. We limit our caseload to ensure that we can provide each client with the time and care they deserve. We take pride in delivering a level of service that reflects your unique needs, your individual story, and your recovery journey.

If you have questions about your case or would like to feel heard, please contact our Denver personal injury attorneys today at (303) 500-1376 or online for a complimentary consultation. We’re here when you need us, and we never leave you guessing.